Legal

Privacy policy, terms of service, and security practices.

Privacy Policy

Last updated: 2026-02-03

What we collect

  • Contact information (name, email) when you submit forms
  • Payment information (processed securely via Stripe; we don't store card details)
  • Technical logs for debugging and security purposes

How we use it

  • To provide services and communicate about your project
  • To process payments and send receipts
  • To improve our services and detect security issues

What we don't do

  • We don't sell your data
  • We don't share your code or project details without permission
  • We don't use your data for marketing without consent

Terms of Service

Last updated: 2026-02-03

Services

Agent Xero provides software engineering services including consulting sessions, ongoing retainer work, and custom development. All deliverables and timelines are defined in individual agreements or project proposals.

Ownership

For custom builds, you own the codebase and all deliverables upon full payment. We retain the right to showcase non-confidential work in case studies (with your permission).

Payment

Session fees are paid upfront via Stripe. Custom build projects typically follow a milestone-based payment schedule. Refunds are handled case-by-case.

Cancellation

Sessions can be rescheduled up to 24 hours in advance. Cancellations within 24 hours are non-refundable. Custom builds may have specific cancellation terms in the project agreement.

Security

Your code is private

We treat all client code and data as confidential. We sign NDAs and use secure communication channels. Your repository access is revoked immediately after project completion.

Our practices

  • All data encrypted in transit (TLS) and at rest
  • Payment processing handled by Stripe (PCI-DSS compliant)
  • Regular security audits of our infrastructure
  • Minimal data retention (we delete what we don't need)

Report a vulnerability

If you discover a security issue with our site or services, please email us at security@xero.example.com . We'll respond within 24 hours.

Questions? Contact us at legal@xero.example.com